Overview
Ocado Logistics is seeking customer-facing Delivery Team Members who will deliver quality goods on time and provide an outstanding customer experience. No previous experience is required; a positive attitude and our training team will support you. You will undergo online licence checks and Right to Work checks, and a Disclosure Barring Service (DBS) check as part of the process. A driving licence is required to perform this role.
Responsibilities
- Serve as a customer-facing delivery team member, delivering groceries on time and with professionalism.
- Operate in all weather conditions and maintain a positive, helpful attitude with customers and team members.
- Follow company procedures for health, safety, and customer service during deliveries.
- Communicate effectively with customers and team members to ensure a smooth delivery experience.
- Adhere to shift patterns that include evenings and weekends, as required.
Requirements
- Full UK or EU driving licence.
- Minimum of 12 months driving experience.
- Maximum of 6 penalty points on your licence.
- No driving disqualifications in the past 5 years.
- Must be over 18 to handle alcohol products in some deliveries.
- Good communication skills and customer service orientation.
Working Patterns and Schedule
- Evenings and weekends in addition to weekdays; shifts may include 4 days out of 7, with 10-hour shifts after a training period.
- Shift times can start as early as 05:30 and finish as late as 00:00 (midnight). Rota is provided up to 13 weeks in advance.
- Pay is structured with base pay plus premiums and overtime opportunities to increase earnings.
Pay and Benefits
- Hourly pay rates: Monday to Saturday basic rate £13.28; Evening Premium £14.40; Sunday Day Premium £14.61; Sunday Evening Premium £15.84.
- Overtime rates: Day Shift £16.60; Evening Shift £17.72 (Monday to Saturday).
- Premiums and overtime available to boost average earnings; potentially up to £13.86 per hour with premiums.
- Paid breaks; paid time at work.
- Company pension (up to 7% matched after 3 months).
- Enhanced digital health and wellbeing service (includes virtual GP for you and dependents).
- Discounts on high street shopping, entertainment, and restaurants; life insurance from day one.
- Career progression opportunities; internal progression is common.
- Disability Confident employer committed to inclusivity and accessible work for people with disabilities.
Additional Information
All roles are part of Ocado Logistics; you will undergo online licence checks, Right to Work verification, and a DBS check as part of the onboarding process. The aim is to start your career with Ocado Logistics following successful checks.
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