Stock and Process Coach

Company: John Lewis plc
Apply for the Stock and Process Coach
Location: Cheltenham
Job Description:

About the Role

At the John Lewis Partnership we pride ourselves in providing excellent customer service. A crucial element of this is having the right products in the right place at the right time. We’ll rely on you to arm our Partners with the skills and knowledge they’ll need to ensure excellent accuracy and stock availability.

Job Description

In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Responsibilities

  • Enhance knowledge and invent ways of delivering training to deliver great stock availability through process compliance.
  • Ensure stocktakes are completed correctly, accurately and efficiently with meticulous attention to detail.

Qualifications and Experience

  • Passionate about coaching and mentoring others, with a desire and drive to continue to learn and develop.
  • Ability to manage all levels of stakeholders.
  • IT literate.
  • External supplier management experience.
  • Experience within product assortment.
  • Proven track record of successful identification and delivery of commercial opportunities and outcomes.
  • Operational and stock control experience (desirable).
  • Merchandising experience (desirable).

Job Details

Pay: £28,400.00 – £34,400.00 per yearContract type: PermanentHours of work: Varied full-time (37.5 hrs/week) across seven days including early starts, late finishes, evenings and weekends between 06:00-18:00Job level: Partnership Level 9Location: Cheltenham, 123 High Street, Gloucestershire, GL50 1DQClosing date: July 24, 2026

Note: Some roles may be subject to pre-employment vetting (DBS checks or financial probity). Candidates will be notified during recruitment.

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Posted: July 13th, 2026