We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Birmingham. Excellent communication skills and a professional demeanor are essential. The successful candidate will conduct ID checks, respond to emergencies, provide information to staff and visitors, maintain a clean and professional environment, and ensure a high level of security.
Role: Security Officer – Pay Rate: £15.00 per hour – Shift Pattern: 4 on 4 off days and nights, 12‑hour shifts – Location: Birmingham, B3 3AX – Role Requirements: Door Supervisor and CCTV SIA licence.
Benefits
- Financial support for SIA licensing and renewal
- Cycle to work salary sacrifice scheme
- Company pension scheme
- Life assurance benefits
- Progression, training, and development opportunities
Additional Benefits via ReWard membership
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and supermarket vouchers
- Cinema tickets
- 24/7 employee assistance programme
Main Duties
- Act as a point of contact and information centre to staff and visitors
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal, are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
- Investigate and take appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Communicate effectively at all levels – verbally, written, phone and via security radios
- Operate relevant pass systems
- Conduct lawful searches of vehicles and persons in accordance with instructions issued
- Apply practical working knowledge of all current firefighting equipment
- Have sound knowledge of health and safety instructions pertaining to assigned duties
- Operate basic switchboard equipment effectively
Must Haves
- Valid SIA licence
- CCTV licence
- Minimum 2 years proven work experience as a Security Officer
- Excellent customer service and communication skills
- High level of self‑presentation
- IT literate – ability to operate detecting systems and emergency equipment
- Quick thinking and problem‑solving skills
- Positive attitude toward dealing with people and taking on challenges
We strongly believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
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