Internal Sales

Address: 19 Hutchison Rd, Edinburgh, EH14 1RA

Hours of work: 8:00am – 5:00pm

Duties & Responsibilities

• Monitor and respond to all customer enquires sent to the branch through email or phone calls.
• Attend site as and when required when quoting works
• Contact suppliers to get prices and lead times on parts required for quotes.
• Convert quotes to orders on the system once accepted by the client.
• Advise customers that goods are ready for collection.
• Arrange shipping of the goods to site if required.
• Convert jobs to invoices on the system once collected or shipped.
• Work with the internal service team to quote remedial works required from engineer site visit reports.
• Convert remedial quotes to jobs once accepted by the client.
• Place orders with suppliers for parts required.
• Notifying the internal service team once all materials for remedial jobs are booked into stock and the jobs are ready to schedule.
• Assist with booking in & handling of inward and outward stock items when required.
• Cover for Service Co-Ordinator when on leave or extended absence

Skills & Requirements

• Computer literate in various Microsoft packages and company operated systems
• Self-driven and focused individual with the ability to work on own initiative
• Ability to work as part of a team
• Capable of multi -tasking
• Have existing knowledge or the ability to learn detailed technical requirements of the equipment being sold to clients

Attributes

• Driven
• Ability to focus
• Organised
• Calmness
• Team Player

We’re a Living Wage Employer

We are proud to be a Living Wage Employer, committed to paying our team fairly and going beyond the government minimum.

Apply today

Think you’re a great fit? Apply now and upload your CV.

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