Customer Delivery Driver – Bradford Peel Centre Superstore

Overview

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about more than driving; it’s about helping people and delivering great service with a smile. It’s hands-on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Responsibilities

• Keep your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Load the van safely and complete all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Explain any order changes, substitutions, or short-dated items to customers in a friendly, reassuring way, and offer refunds where needed to keep the experience smooth and positive.
• Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
• Deliver within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
• Build strong relationships with colleagues to create a great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues. Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Requirements/Qualifications

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
• Pay: starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments.
• Hours: we guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
• Work environment: independent work on the road with support from managers and base team as needed.

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