About the role
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week but can arrange fewer hours to a minimum of 12. We schedule within your availability windows and provide 3 weeks’ notice of shifts.
Availability windows:
- Sunday: 18:00–23:00
- Monday: 19:00–23:00
- Friday: 18:00–23:00
- Saturday: 13:00–23:00
Customers are at the heart of everything we do. As the face of Tesco on the road, you deliver journeys from Lands’ End to John O’Groats. This role is about more than driving; it is about helping others and delivering great service with a smile.
Responsibilities
- Ensure the van and trays are clean and organised.
- Keep the back yard tidy and clear of rubbish, picking up litter when seen.
- Wash trays as part of the tray wash process.
- Load the van and check it for roadworthiness.
- Communicate with customers about order changes, substitutions, or refunds.
- Treat products and deliveries as if they were your own.
- Explain that customers will not be charged for substitutions.
- Deliver during the customer’s time slot.
- Call customers before arriving if early.
- Contact the store/centre if running 30 or more minutes late.
Qualifications
- Build relationships with colleagues to create team spirit and support customer service.
- Be warm and welcoming in interactions with customers and colleagues.
- Respond quickly to changing customer needs and embrace change.
- Be energetic and driven to deliver beyond expectations.
- Share ideas with your manager and colleagues to improve the store.
- Hold a UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
- Adhere to GB Domestic Driving Rules.
What’s in it for you?
- Holiday starting at 20 days + a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard.
- Access free wellbeing services.
- Life cover five times pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you – discounts, shares, cycle‑to‑work schemes, etc.
- Uniform provided and policies to support you for all life’s moments.
- Access to colleague networks providing a space for people from diverse backgrounds.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.
Diversity, equity and inclusion (DE&I) means that whoever you are, we want you to feel represented and to be yourself at work. We welcome flexible working for all stages of life.
We’re proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on accessibility support we can offer, please click here.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here. We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in warehouse, beer, wine & spirits, counters, bakery, and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to candidates who attend an interview.
For more information about us please visit www.tescoplc.com.
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