Assistant Manager – Waitrose at Welcome Break
Ready to take the next step in your leadership career in a fast‑paced, customer‑focused environment? As an Assistant Manager you’ll help lead the team day‑to‑day, keep standards high, and make sure every customer gets a warm welcome and a great experience.
You’ll support the Store Manager across service, safety, people and commercial performance, coaching the team on shift, helping to manage stock and routines, and ensuring the unit is clean, well‑organised and ready for every rush.
Key Responsibilities
- Lead the team day‑to‑day, maintaining high standards and a welcoming atmosphere.
- Support the Store Manager in service, safety, people and commercial performance.
- Coach and develop team members during shifts.
- Manage stock, routines and the overall store environment.
- Ensure the unit is clean, organised and prepared for periods of rush.
- Drive strong sales performance and compliance with company standards.
- Grow into a Store Manager role with the training and support provided.
Qualifications & Experience
- Experience as a Supervisor, Team Leader or Assistant Manager in a busy retail, hospitality or customer‑service environment.
- Confident in juggling priorities, staying organised and keeping the team focused in a busy environment.
- Dedicated to delivering great customer service and creating a welcoming experience.
- Motivated, coaching‑focused and ready to develop a management career with a clear progression path.
Company
Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the country. Our sites feature popular brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands.
Benefits
- Full‑time role with a rewarding salary package up to £27,000 and bonus scheme.
- £10 meal allowance every shift.
- 30 days’ holiday (increasing with service).
- 50% off on‑site brands (including KFC, Burger King, Starbucks and Pizza Express).
- Discounts across a range of retailers.
- Contributory pension after 3 months’ service.
- Structured career path and bespoke training.
- Free on‑site parking.
- Generous discounts on hotel rooms for you and family members.
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