Business Administration Assistant And HR Support Apprentice

Introduction

We have an exciting opportunity to join our team as an apprentice. You will provide high quality and comprehensive administrative support to the school business manager and head teacher, ensuring the delivery of an effective, efficient and customer focused service within required timescales and in line with school policies.

About the Employer

Whitehall is a collaborative and inclusive school in Waltham Forest which is committed to ensuring the very best outcomes for all members of our school community. We are very proud to also have a Specialist Resource Provision for Deaf pupils.

What You’ll Do

• To work effectively as part of a team and actively contribute to the smooth running of the office including HR and personnel processing and data information systems
• To contribute to the ethos of the school
• To provide general assistance to the school office, School Business Manager and carry out administration and first aid duties within the school
• To perform front of house duties and be first point of contact for parents and visitors to the school
• To work cooperatively within a team and to support and maintain the high standards of professionalism in the office environment
• To assist the School Business Manager in their responsibilities for the general welfare of staff and pupils and all administrative office duties
• To assist the School Business Manager with general routine matters of organisation to facilitate the smooth running of the school
• General Administrative duties as directed by the Head teacher, Deputy Head teacher or School Business Manager
• Dealing with enquires whether by telephone, in person or in writing
• Receiving and escorting visitors in the school and provide hospitality
• Opening and distributing the post and any deliveries received, ensuring ALL delivery notes are passed on to the finance officer when checked
• To support with recruitment and selection processes, including placing advertisements, providing shortlisting packs, making interview arrangements and completing vetting checks, in line with safer recruitment responsibilities
• Process Disclosure and Barring Service (DBS) Applications, including verification of documents
• To work closely with school leaders regarding student placements and volunteers ensuring relevant safeguarding checks are in place
• To support in ensuring that monthly reports and all paperwork regarding new appointments, changes to contract and resignations are completed and forwarded to the School Business Manager in order to meet required deadlines
• To support in ensuring that all absence records (sickness, annual leave, compassionate, dependent etc.) are accurately maintained and regularly updated on the schools Management Information System (MIS), and correlate with data provided to payroll
• Any other duties as required
• Promote the safety and wellbeing of pupils, and help to safeguard pupils’ well‑being by following the requirements of Keeping Children Safe in Education and our school’s child protection policy

Personal and Professional Conduct

• Uphold public trust in the education profession and maintain high standards of ethics and behaviour, within and outside school
• Have proper and professional regard for the ethos, policies and practices of the school, and maintain high standards of attendance and punctuality
• Demonstrate positive attitudes, values and behaviours to develop and sustain effective relationships with the school community
• Take on feedback and actions points to improve performance and efficient as and when needed
• Respect individual differences and cultural diversity
• To comply with, and assist with the development of policies and procedures, and report all concerns to an appropriate person in respect of: Safeguarding, Health, safety and security, Confidentiality, Data protection, Finance Policy and appendices
• Ensure that the school’s administrative systems contribute to the school’s commitment to equality of access to opportunities to learn and develop for all pupils
• Undertake these duties within agreed school objectives, policies and procedures and promote the school’s and Local Authority’s Equal Opportunities Policy

Training Outcome

Training to be finance officer or a school SBMMove to corporate work within the civil serviceSpecialise in HR or finance or other roles within the school officeAdditional training and qualifications

Skills Required

• Communication skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Team working
• Initiative
• Knowledge of MS packages
• Experience working to targets
• Working to deadlines
• Working at speed with accuracy
• Managing own workload
• Prioritising workload

Qualifications

Essential – GCSE – English and maths – 4

Course Information

Course: Business administrator (level 3)Level: 3Route: Business and administrationApprenticeship Level: Advanced

Working Arrangements

• Working Week: Monday – Friday, 08:00 – 15:30 (Term time only)
• 30 Minute lunch break
• Expected Duration: 1 Year 6 Months

Training Provider

DERBY BUSINESS COLLEGE LIMITED

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