Introduction
Provide high‑quality administrative and project support across the Council, helping to ensure services are delivered efficiently and professionally. The role will support administration, Green Spaces, projects, finance and the CEO/Deputy CEO, whilst completing a Level 3 Business Administration Apprenticeship.
About the Employer
Stroud Town Council is an ambitious and forward‑thinking council delivering services, projects and community initiatives that improve the town for residents and visitors. We are committed to innovation, continuous improvement and developing our people.
What You’ll Do
Administration
- Provide administrative support across the Council’s services.
- Respond to enquiries from residents, councillors and partner organisations by telephone, email and in person.
- Maintain accurate digital records and filing systems.
- Assist with diary management, meeting arrangements and room bookings.
- Support the preparation and publication of agendas, reports and minutes.
- Process incoming and outgoing correspondence.
Green Spaces & Assets
- Assist with maintaining asset registers for parks, benches, bins, signs and other council assets.
- Log maintenance requests and monitor progress.
- Support the administration of contractor and supplier information.
- Assist with inspections and record keeping where required.
Projects & Business Support
- Support the administration of Council projects.
- Maintain project trackers and action plans.
- Assist with grant administration and funding records.
- Collect and collate performance information for reporting.
- Help coordinate consultations and engagement activities.
Finance & Governance
- Support basic financial administration.
- Assist with purchase orders, invoices and budget monitoring.
- Help maintain governance records and corporate documentation.
- Ensure information is managed in accordance with GDPR.
Continuous Improvement
- Look for opportunities to improve administrative processes.
- Develop digital skills and support improvements in the way information is managed.
- Contribute ideas to improve customer service and organisational efficiency.
General
- Attend training as part of the apprenticeship programme.
- Support Council events where required.
- Undertake any other duties appropriate to the role.
What You’ll Learn
- Business administration
- Project administration
- Local government
- Customer service
- Finance administration
- Governance
- Digital systems
- Asset management
- Professional communication
- Microsoft 365 training
Training Outcome
To become a fully qualified business level 3 administrator.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical skills
- Team working
- Creative
- Initiative
- Non‑judgemental
Qualifications
- Essential – GCSE English C / 4
- Essential – GCSE Maths C / 4
Course Information
Course: Business administrator (Level 3)Level: 3Route: Business and administrationApprenticeship Level: Advanced
Working Arrangements
Working Week: Monday – Friday, Shifts to be confirmed.
Expected Duration
1 Year 6 Months
Training Provider
CIRENCESTER COLLEGE
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