Primary Details
Time Type: Full time
Worker Type: Employee
Programme Director – Insurance Core Platforms(ICP)
London
Full-time
12 month Fixed Term Contract
The Opportunity
What if you could lead one of the most critical transformation programmes in the insurance industry today?
This is a unique opportunity to take ownership of our Insurance Core Platforms (ICP) programme—a multi-year technology modernization programme at the heart of how we underwrite, price and serve our customers. You’ll shape and deliver a transformation that fundamentally improves how the business operates, with real impact on growth, efficiency and customer outcomes.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
- Lead the end-to-end delivery of the Insurance Core Platforms (ICP) programme, shaping and executing a multi-year transformation roadmap across business, technology and operations
- Act as the single point of ownership for the core modernisation programme, ensuring alignment between strategic priorities and delivery outcomes
- Partner with senior leaders across Insurance, Technology and Transformation to translate business strategy into executable change programmes
- Drive integration across underwriting, claims, data and core systems to deliver a joined‑up operating model and improved customer outcomes
- Establish and maintain robust governance, reporting and risk management frameworks, ensuring delivery confidence at Executive and Board level
- Lead the selection and management of strategic technology partners and vendors, ensuring strong commercial outcomes and value realisation
- Shape and build a high‑performing delivery organisation, enhancing programme maturity and embedding a culture of accountability and continuous improvement
- Ensure the ICP programme is fully aligned to broader initiatives including Target Operating Model (TOM), Digital Trading and data strategy
About you
- Proven experience leading large‑scale, enterprise‑wide transformation programmes, ideally involving core platform or PAS modernization
- Strong understanding of the insurance or financial services landscape, with experience operating in complex, regulated environments
- Ability to operate confidently at Executive and Board level, influencing senior stakeholders and driving alignment across functions
- Demonstrated experience managing complex delivery environments, including vendor ecosystems, large budgets and multi‑disciplinary teams
- Strategic mindset with the ability to translate vision into practical, deliverable plans
- Comfortable operating in ambiguous, fast‑paced environments, bringing clarity, structure and momentum to complex programmes
Skills
- Business Transformation
- Change Management
- Coaching for success
- Critical Thinking
- Digital Strategy
- Digital Transformation
- Influencing
- Intentional collaboration
- Managing performance
- Navigating ambiguity
- Negotiation
- Program Management
- Stakeholder Management
- Strategic Leadership
- Strategic Planning
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days
- Pension – employer contributions of 10% of your basic salary
- Private medical insurance – fully comprehensive cover for you and your family
- Short‑term remote work abroad – up to 20 days per year
Application Close Date: 24/07/2026 11:59 PM
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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