Job Description Working closely with the National Building Fabric Assurance Lead and MEP Leads, you will undertake planned condition surveys, targeted inspections, audit surveys and defect investigations. You will support the delivery of a risk-based building fabric management strategy, utilising enhanced surveying techniques including UAV roof inspections and thermal imaging to improve defect diagnosis, building performance assessment and evidence-led decision-making. Key Responsibilities Act as the primary building fabric surveyor across the client’s UK retail estate, supporting the National Building Fabric Assurance Lead. Undertake building condition assessments, fabric inspections, audits and defect investigations across the national portfolio. Collect, validate and manage Tririga-ready survey data, ensuring accuracy, consistency and compliance with ISS standards. Support the development of lifecycle plans, maintenance strategies and risk-based fabric management programmes. Contribute to the implementation of fabric risk and criticality frameworks, including surveys, inspections, maintenance and escalation processes. Manage and communicate fabric risks, landlord and occupier responsibilities, and maintenance priorities through clear client reporting. Coordinate specialist technical services, including RICS surveyors, structural engineers, UAV surveys and thermal imaging. Deliver survey quality assurance, site validation, report acceptance, SLA monitoring and compliance documentation. Prepare Capital Investment Proposals and RASCO works packs supported by lifecycle costing, risk assessments and condition data. Support the annual programme of condition surveys, inspections and audits using a risk-based, regionally coordinated approach. Professional and Personal Competencies/Qualifications MRICS-qualified Building Surveyor. Strong building fabric, pathology and condition survey experience within retail, banking or multi-site commercial environments. Experience developing and governing risk-based fabric management frameworks covering maintenance, surveys, inspections, audits, lifecycle planning and risk escalation. Proven ability to assess, manage and communicate fabric risk and criticality, including estate risk registers, priority scoring methodologies and landlord/occupier responsibilities. Experience preparing Capital Investment Proposals and RASCO works demand packs across CAPEX, REVEX and OPEX programmes. Knowledge of lifecycle costing, risk-based asset planning and evidence-led investment recommendations. Experience managing external surveying providers, structural engineering referrals, survey QA processes and supplier performance. Strong report writing, analytical and stakeholder management skills. Experience producing auditable evidence packs and maintaining data quality standards. Familiarity with UAV-assisted inspections and thermal imaging technologies would be advantageous. Additional Requirements Full UK driving licence essential. Regular national travel required. Band 4 company car or car allowance provided. Benefits Opportunity to work across a high-profile national retail banking estate. Exposure to large-scale estate assurance, lifecycle planning and capital investment programmes. Involvement in innovative surveying techniques and evidence-led asset management strategies. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….
