**Job Identification:** 214276
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** 29,000 per year
**Exceptional Hospitality Starts with You**
**Hilton Leeds City** is a sophisticated city centre hotel, perfectly positioned moments from Leeds Train Station and a short walk to the citys financial district, premium shopping, and vibrant waterfront at Granary Wharf. Designed to meet the needs of both corporate and leisure travellers, the hotel offers stylish guest rooms, and refined public spaces. Guests can enjoy an elegant restaurant serving contemporary British and international cuisine, alongside a chic bar ideal for business meetings, networking, or unwinding after a day in the city. Hilton Leeds City combines polished service, comfort, and convenience in one of the UKs leading commercial destinations
**A WORLD OF REWARDS**
Annual salary of 29,000 plus incentives
Incredible travel perks Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Smart uniform provided
Free and healthy meals when on duty
*Benefits availability may vary depending on Team Members location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
**Here’s what you’ll do during a typical day:**
**Oversee guest services operations:** Manage day-to-day operations of all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience **Monitor and elevate service:** Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience **Manage department administration:** Lead budgeting, forecasting, policy enforcement, and special projects to support operational effectiveness **Inspire and develop the team:** Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**Join an Award-Winning Workplace Culture**
At Hilton, we dont just deliver exceptional experiences for our guestswe build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the Worlds Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, were setting new standards for the future of travel.
Whether youre starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careerand help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why were more than a great place to staywere a great place to work….