Corporate Security Officer – Support

Overview

To protect our customer’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes. Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. Undertake additional training to ensure continuous self-development.

Responsibilities

• Ensure compliance with all policies, legal and regulatory requirements as directed by the Security Account Manager and UK law.
• Fully and satisfactorily complete all tasks and duties on site as defined within the AI’s.
• Proactively review the AI’s and suggest amendments to improve service level.
• Be compliant with Industry and Statutory Legislation, wearing a front‑line licence (Security Guarding or Door Supervision) and a CCTV PSS SIA Licence at all times.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodological and orderly way.
• Use technology to achieve key work objectives and develop job knowledge and expertise.
• Maintain professional conduct with difficult situations and challenging customers.
• Report Health & Safety hazards immediately and take appropriate action.
• Complete accurate, detailed notebook entries after any incident for the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are carried out at the allocated time slot as stipulated in the AI’s.
• Call emergency services and Communication Centre to report all incidents.
• Renew licence 16 weeks before expiry.

Qualifications / Requirements

• Previous security experience.
• Valid SIA licence.
• Security Clearance (SC) desirable.
• Completion of required competency training.
• Willingness to undertake additional training as directed.

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