Soho, London | £50,000 + Exceptional Quarterly Bonus + Luxury Benefits
Be part of something from the very beginning.
Our client is an internationally acclaimed French fragrance house, renowned for creating beautifully crafted perfumes with some of the world’s most celebrated Master Perfumers.
As they prepare to open their first standalone UK boutique in the heart of Soho, we’re looking for an exceptional Founding Store Manager. This is far more than a retail management role. It’s an opportunity to shape the culture, customer experience and success of a flagship boutique from day one.
The Role
Leading a team of three Beauty Advisors, you’ll create an environment where every customer enjoys a highly personalised fragrance consultation.
Luxury fragrance is about emotion, craftsmanship and storytelling. You’ll inspire your team to deliver memorable experiences, recognising customer needs through conversation and multisensory buying cues, while driving outstanding commercial performance.
Key Responsibilities
- Leading, coaching and inspiring a team of three Beauty Advisors.
- Delivering an outstanding luxury customer experience.
- Creating an engaging boutique atmosphere that reflects the brand’s French heritage and minimalist aesthetic.
- Bringing each fragrance collection to life through compelling storytelling.
- Coaching your team to recognise customer buying behaviours and deliver truly personalised consultations.
- Driving sales performance, productivity and profitability.
- Recruiting, developing and retaining exceptional talent.
- Managing daily boutique operations, merchandising and stock.
- Building long-term relationships with clients and developing a loyal customer community.
- Working closely with Head Office to successfully launch and grow the boutique.
About You
You’ll already be managing within luxury fragrance or a premium skincare or cosmetics brand where client experience sits at the heart of every interaction. You’ll be commercially driven, naturally inspiring and passionate about creating memorable luxury experiences.
You’ll Bring
- Store Management experience within luxury fragrance, prestige skincare or premium cosmetics.
- Exceptional storytelling and relationship-building skills.
- The ability to understand customer needs through conversation and multisensory buying signals.
- A proven track record of leading successful retail teams.
- Strong commercial awareness and operational excellence.
- Energy, warmth and a genuine passion for luxury retail.
What’s on Offer
- £50,000 salary – Negotiable upwards for the right person
- Pension
- Ongoing training and development
- The rare opportunity to launch and lead the brand’s first UK boutique
If you’d love the opportunity to build something truly special from day one and lead a boutique that celebrates craftsmanship, creativity and the art of fragrance, we’d love to hear from you.
All applications will be handled in the strictest confidence by WendyB Recruitment.
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