Senior Major Incident Manager – 24×7 Command Hub (Belfast)

Capita in Belfast is seeking a Senior Major Incident Manager to lead a 24×7 incident response operation from a new command hub. The role is office-based with on‑call requirements and permanent, supporting a diverse set of clients across public and private sectors.

You will escalate complex incidents, provide executive summaries during P1s, and drive continuous improvement across the MIM function while mentoring the team and coordinating with cross‑functional colleagues.

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