Global CX Leader: Scale & Elevate Customer Experience

The GelBottle Inc. is seeking a Global Customer Experience Manager to lead our expanding CX team across the UK and US. You will shape how we support customers worldwide and drive faster, friendlier service as we scale.

In this brand-new role you’ll manage a team of 6, introduce smarter processes, and partner with other functions to put the customer at the heart of every decision. This is a fast-paced, founder-led environment with hybrid work and a focus on growth, culture, and measurable CX

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