Breakfast Manager

Job Identification: 214225

Job Category: Food and Beverage

Job Schedule: Full time

Salary: £32,000 – £34,000 per year (Based on experience)

Overview

The Hilton London Canary Wharf is a modern, full-service hotel located in London’s financial district.

Responsibilities

• Shift starts at 6am, including weekends and bank holidays.
• Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards.
• Lead by example by being present on the floor throughout service.
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service.
• Look for opportunities to recognize & wow the guests.
• Handle all customer inquiries in an appropriate and professional manner.
• Accurately manage all transactions during service.
• Work with your team to continually improve guest satisfaction.
• Train the team frequently to the highest standards to maintain guest satisfaction.

Qualifications

• Previous experience in organizing food and beverage service.
• Experience in leading a team.
• Ability to demonstrate delegation skills.
• Flexibility to respond quickly and positively to a range of work situations.
• A passion for developing others to be part of a winning team.
• Someone who loves an early start to the day.

Benefits

• Annual Salary of £32,000 – £34,000 (Based on experience).
• Travel perks – 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at Hilton hotels through the Go Hilton travel program.
• Employee stock purchase program (ESPP) – invest in Hilton shares at a 15% discount.
• Paid parental leave for eligible team members, including partners and adoptive parents.
• Personalized caregiving support – dedicated caregiving concierge services.
• Crisis concierge – single point of contact for practical support and emotional care in times of loss.
• Mental health resources – free counselling and support through the Employee Assistance Program.
• Holiday: 28 days including bank holidays, increasing yearly up to 33 days.
• Smart uniform provided.
• Free and healthy meals when on duty.

*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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