Strategic Customer Success Manager: Mid‑Market Growth & Renewals

insightsoftware seeks a Customer Success professional to manage mid‑market and SMB accounts, driving renewals, adoption, and value realization. You will build executive relationships, negotiate terms with cross‑functional teams, and deliver insightful renewal analyses to ensure long‑term partnerships.

You will map KPIs, drive product value stories, and influence success strategies while collaborating with Sales, Legal, and Finance to optimize renewals and growth.

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