Strategic Customer Success Manager – Hybrid & Data-Driven

The Insurer, part of Reuters Professional, is seeking a Customer Success Manager to ensure clients realise maximum value from subscriptions, build lasting relationships, and act as a strategic advisor. You will monitor customer health, analyze usage data, deliver onboarding and training, support renewals, and collaborate with Sales, Editorial, and Commercial teams to drive retention.

This is a 1-year fixed-term contract with hybrid working options and a focus on client success across the

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