Senior Ecommerce Manager | High growth DTC Consumer Brand

Senior Ecommerce Manager/Head of Ecommerce | High-Growth Consumer Brand

Semi-remote with some travel required (must be UK based)

I’m working exclusively with a high-growth consumer brand as they hire a Head of Ecommerce to take ownership of their Shopify channel.

This is a broad ecommerce role with responsibility for the P&L, ecommerce trading and the wider customer journey. You’ll lead a small team across Ecommerce, CRM and Performance Marketing, working closely together to drive commercial performance.

They’re looking for someone who enjoys being close to the detail – analysing performance, improving conversion, testing new ideas and making commercial decisions that help grow the business.

Why this role is exciting

• Join a high-growth consumer brand at an exciting stage of its journey
• Take ownership of a significant P&L and the wider DTC ecommerce channel
• Lead a small team across Ecommerce, CRM and Performance Marketing
• Own trading, merchandising, reporting, onsite performance and the customer journey
• Join a collaborative business where people are trusted to take ownership
• A great opportunity for someone ready to step into their first Head of eCommerce role (this is not a role for a seasoned Head of unfortunately – you wouldn’t have enough growth potential)

What you’ll be doing

• Own the P&L and ecommerce performance
• Drive weekly trading across merchandising, offers, launches and onsite optimisation
• Analyse trading performance and identify opportunities for improvement
• Work closely with CRM and Performance Marketing to improve commercial results
• Optimise conversion, AOV, subscriptions, retention and customer lifetime value
• Lead and develop a small ecommerce team while helping prioritise activity across the wider function

What we’re looking for

• Strong ecommerce trading experience within a DTC or consumer brand
• Experience owning commercial performance and a track record of delivering growth
• Deep knowledge on Shopify is non-negotiable
• Experience managing trading, merchandising, landing pages and conversion optimisation
• Commercial, analytical and comfortable working with data
• Someone who enjoys being hands‑on and involved in the day‑to‑day running of an ecommerce business
• Experience leading or mentoring a small team

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