Operational Team Manager

Company: Northpoint
Apply for the Operational Team Manager
Location: Leeds
Job Description:

Are you an experienced manager who is passionate about supporting people and leading high‑performing teams to make a real difference to mental wellbeing support across Leeds?

This is a great opportunity to join Northpoint as an Operational Team Manager within our Leeds Mental Wellbeing Service (LMWS).

You will join us on a fixed‑term basis (up to 12 months maternity cover), part‑time (28 hours per week) on a salary of £39,509 per annum pro rata (£49,387 FTE per annum) – AfC Band 7.

We offer:

  • 28 hours part‑time working week with hybrid options – giving you flexibility to balance work and home life.
  • 28 days annual leave plus bank holidays (pro rata)
  • Up to 3 discretionary leave days at Christmas
  • Auto‑enrolment pension scheme
  • Enhanced leave policies that support you when it matters most
  • Regular supervision and development opportunities
  • A supportive, inclusive and values‑led working environment

Why choose Northpoint?

Northpoint is a leading regional provider of mental health services for children, young people and adults across West Yorkshire. We work in partnership with local services and we are committed to delivering accessible, high‑quality support that meets people’s needs at the right time.

Joining us means being part of a collaborative and values‑led organisation where your work will have real impact.

What you will be doing as our Operational Team Manager:

You will be a key part of the LMWS, operationally supporting and leading one of our Talking Therapies teams to deliver high‑quality, person‑centred mental health support across Leeds. These include Guided Self‑Help, Psycho‑Educational Classes, CBT, Interpersonal Therapy, EMDR, Counselling for Depression, and Dynamic Interpersonal Therapy.

You will be responsible for:

  • Leading, motivating and supporting a multidisciplinary team to deliver high‑quality mental health support.
  • Providing line management, supervision and development opportunities to employees, supporting both wellbeing and performance.
  • Ensuring the effective day‑to‑day operation of the service, including workforce planning and managing service delivery requirements.
  • Working closely with clinical leads and partner organisations to ensure people receive safe, effective and timely support.
  • Supporting continuous improvement, service development and positive outcomes for the communities we serve.

What are we looking for in our ideal Operational Team Manager?

  • A professional counselling, psychotherapy or related qualification from a BACP/BABCP accredited programme (or equivalent), with appropriate professional registration.
  • A minimum of two years’ experience people management in mental health services.
  • Confident leadership skills and a good understanding of common mental health problems.
  • Good verbal, written and numeracy skills and IT literacy.
  • Confidence in working both independently and as part of a wider team.
  • A commitment to inclusivity, empowerment, and supporting people to take an active role in their wellbeing.

We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working opportunities.

We recognise the value of using digital tools to optimise our work. You should ensure your own individuality, experience, and approach are reflected in your application.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and we expect all of our staff to share this commitment. This post is subject to an Enhanced Children & Adults workforce DBS check.

If you require any support or adjustments to access any stage of the recruitment process, please contact our Recruitment Team at recruitment@northpoint.org.uk to discuss how we can support you.

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Posted: July 13th, 2026