- Own and maintain digital tracking implementation across app and web, primarily in Snowplow and GTM.
- Partner closely with Product and Engineering teams to ensure new features, customer journeys, and experiments are measured clearly and consistently.
- Maintain and quality‑assure GTM configurations, including relevant third‑party tags.
- Gather measurement and reporting requirements from stakeholders and translate them into clear tracking, QA, and reporting‑ready implementation requirements.
- Work with analysts, engineers, and data partners to ensure events are tracked, validated, and modelled appropriately for reporting and analysis.
- Support teams in understanding and using web and app reports effectively.
- Build strong stakeholder relationships through requirements gathering, implementation guidance, knowledge sharing, and measurement support.
- Maintain clear tracking documentation, event definitions, and implementation knowledge to support scalable reporting and consistent ways of working.
- Use modern tools, including AI‑assisted workflows where appropriate, to improve efficiency, documentation quality, QA, and problem‑solving.
Requirements
- Advanced experience in digital tracking implementation across app and web, including Google Tag Manager, data layer design, event QA, and ideally hands‑on Snowplow experience.
- Experience with server‑side tagging, or a strong understanding of server‑side implementation approaches, is desirable.
- Experience working with BI and reporting platforms such as Looker, including translating measurement needs into clear and usable reporting outputs.
- Be comfortable working with event‑level data in BigQuery and partnering with Data Engineers to shape reporting‑ready data models.
- SQL experience is highly desirable, especially for validation, investigation, and working with event‑level data.
- Be curious, proactive, and motivated to keep learning in a fast‑changing measurement and analytics environment.
- Enjoy sharing ideas, collaborating with peers, and helping others understand data and measurement clearly.
- Be able to work independently, use initiative, and solve complex implementation or measurement problems with limited direction.
- Be able to prioritise effectively and stay organised in a fast‑paced environment with competing stakeholder needs.
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