Datix Manager

Company: Homerton University Hospital NHS Foundation Trust
Apply for the Datix Manager
Location: London
Job Description:

This is a fixed term post to cover a 12-month career break. The post holder will be the in-house expert for DatixWeb and manage all modules directly supporting patient safety and quality in use by the Quality and Patient Safety Team. The post holder will ensure they are fit for purpose, functional and up to date and that there are effective governance and training programmes in place to support accurate recording, reporting and data analysis to support the improving patient safety agenda. The post holder will be responsible for the operation and development of the DatixWeb system, ensuring the full use of its functionality in support of incident and risk reporting and management, patient experience, legal, clinical effectiveness and quality alerts within the Trust. The post holder will provide regular reports to support the overall quality and patient safety reporting requirements. The role includes the development and provision of relevant accurate information and presentation tools.

Responsibilities

  • Take lead responsibility for the Trust’s DatixWeb system fulfilling the role of ‘system manager’ across all modules.
  • Work with key stakeholders across clinical and non-clinical areas to ensure their interests are represented as part of the ongoing development of DatixWeb.
  • Represent the Trust at external Datix/ Learn from Patient Safety Events (LFPSE) and other relevant networks and forums.
  • Maintain and develop the DatixWeb system, ensuring, in conjunction with the relevant corporate leads, the full use of its functionality in support of patient safety, risk management, complaints and PALS, and legal services.
  • Lead the Trust’s ongoing compliance with the Learn from Patient Safety Events (LFPSE) service, ensuring accurate, timely and high-quality incident data submissions.
  • Work with other organisations to securely share and follow up relevant incidents reported by them and our Trust about each other.
  • Develop and facilitate the Trust’s operational policies with reference to the Datix system modules.
  • Drive incident reporting compliance by influencing clinical engagement and supporting a “just and learning culture”.
  • Co-ordinate and implement version releases, upgrades (including Datix Cloud IQ and any future versions of the Datix risk management software) and amendments to the system modules in close liaison with the relevant Datix Support teams and Account Managers.

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Posted: July 13th, 2026