Operational Resilience Manager, Testing

Company: Oliver James Associates Ltd.
Apply for the Operational Resilience Manager, Testing
Location: London
Job Description:

Operational Resilience Manager – Testing

Location: Bristol or London, Hybrid Working Available

The Opportunity

Oliver James has partnered with a leading UK financial services organisation to recruit an Operational Resilience Manager – Testing. This is an exciting opportunity to play a key role in strengthening the organisation’s operational resilience framework, ensuring critical business services can respond to, adapt to and recover from disruption.

Key Responsibilities

  • Lead the planning, coordination and delivery of the annual Operational Resilience testing programme.
  • Develop and continuously enhance scenario testing methodologies and maintain a comprehensive testing scenario library.
  • Deliver Important Business Service (IBS) testing in collaboration with business and technology stakeholders.
  • Support and oversee wider resilience exercises, including Business Continuity, IT Service Continuity, Cyber Resilience and Workplace Recovery testing.
  • Produce post-exercise reports, identify lessons learned and drive resilience improvement initiatives.
  • Contribute to Operational Resilience self-assessments, governance reporting and regulatory compliance activities.
  • Work closely with operational resilience, risk, technology and business teams to ensure a joined-up approach across the resilience lifecycle.
  • Support crisis and incident management activities, including participation in an out-of-hours on-call rota when required.

Skills & Experience Required

  • Proven experience in an Operational Resilience role within Financial Services.
  • Strong knowledge of Operational Resilience frameworks, scenario testing and regulatory expectations.
  • Experience delivering resilience testing programmes across business and technology functions.
  • Familiarity with Crisis Management, Incident Management and Business Continuity planning.
  • Good understanding of UK regulatory requirements, including PRA/FCA Operational Resilience guidance. Exposure to DORA would be advantageous.
  • Strong stakeholder management skills with the ability to influence across multiple business areas.
  • Excellent analytical, planning and problem-solving capabilities.
  • Experience managing cross-functional initiatives and driving continuous improvement.
  • Degree-qualified in Business, Risk, Finance or a related discipline is desirable.

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Posted: July 13th, 2026