About Ekco
Founded in 2016, Ekco has quickly become one of Europe’s fastest‑growing cloud solution providers and your trusted security‑first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.
We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.
In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.
Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.
At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:
- On It: We take ownership, follow through, and get things done.
- All In: We collaborate, support each other, and commit fully to shared goals.
- Connected: We build trusted relationships with colleagues, clients, and partners.
- Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.
If these values resonate with you, you’ll feel right at home here.
The Role
The Professional Services Project Engineer is a critical role, responsible for ensuring that client projects are executed to the highest standards. This position involves translating client requirements into actionable technical tasks and working towards their execution throughout the project lifecycle. This role will be primarily based around the Swindon area.
Responsibilities
- Client Engagement and Requirement Analysis
- Understanding Client Needs: The Project Engineer works closely with the Project Manager and clients to gather detailed requirements and understand their objectives and expectations.
- Translating Client Requirements into Actionable Tasks: Once client needs are understood, the Project Engineer translates these into actionable technical tasks, ensuring alignment with agreed specifications.
- Project Execution and Coordination
- Managing Project Lifecycle: Oversee the technical execution of projects from initiation through to completion, working closely with the Project Manager.
- Collaboration with Project Manager: Ensure correct resource allocation, address technical challenges, and facilitate timely interventions.
- Technical Expertise and Problem Solving
- Providing Technical Guidance: Offer guidance throughout the project lifecycle, addressing technical issues and providing solutions.
- Quality Assurance: Ensure all technical deliverables meet the highest quality standards and comply with technical specifications, including reviewing work and conducting testing.
- Documentation and Reporting
- Maintaining Project Documentation: Document all technical project activities, including requirements, technical specifications, and any changes to scope.
- Progress Reporting: Provide regular updates on project status to the Project Manager, Professional Services Director and stakeholders.
- Continuous Improvement
- Feedback and Iteration: Actively seek feedback from clients and team members to identify improvement areas and implement lessons learned.
Requirements
- Strong Technical Expertise: Deep understanding of relevant technologies and engineering principles to translate client needs into technical tasks and ensure quality outcomes.
- Firewall installation and configuration
- Network switch installation and configuration
- Wi‑Fi surveys and installation of routers and switches, and configuration of access points
- Experience with Azure Data Centre environments and on‑premise infrastructures, ensuring accuracy and compliance while safeguarding client data.
- Knowledge of Microsoft Azure and Office 365
- Proficiency with IT hardware and software
- Knowledge of hypervisors such as Microsoft Hyper‑V and VMware
- Familiarity with server roles such as Active Directory, SQL, Remote Desktop Services
- Excellent Communication Skills: Communicate effectively with clients and internal teams.
- Problem‑Solving Abilities: Strong analytical skills to identify issues and develop effective solutions throughout the project lifecycle.
- Organisational Skills: Manage multiple tasks and projects simultaneously while maintaining attention to detail.
Contribution to Success
The Professional Services Project Engineer plays a vital role in delivering successful project outcomes by maintaining a clear focus on client satisfaction and project goals. By effectively managing technical tasks, collaborating with clients, and ensuring high‑quality deliverables, the Project Engineer significantly contributes to the overall success of the professional services team and client satisfaction.
Benefits / Perks
- Time Off: 25 days annual leave plus public holidays
- Birthday Leave: One extra day off to celebrate
- Company Pension Scheme
- Employee Assistance Programme (EAP) for wellbeing support
- EkcOlympics: Global team activity challenges
- Unlimited access to Pluralsight for continuous development
- Real opportunities to grow, including international progression
Why Ekco
- Company of the year 2026 Tech Excellence Awards
- Microsoft’s 2023 Rising Star Security Partner of the Year
- First Irish Microsoft MSP to achieve all four Microsoft Security Specialisations
- A culture rooted in diversity, equality, inclusion and belonging
- A commitment to internal mobility and career progression
- Flexible, family‑friendly working at the heart of our culture
- Proud to be a trusted security‑first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.
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