ROCC Support Manager

Job Overview

We are looking to recruit a highly motivated and flexible individual to join the ROCC Management team based in the Regional Operational Coordinating Centre (ROCC) at Middlebrook, Manchester for a six‑month secondment.

Responsibilities

• Monitoring Acute Trusts across the region and liaising with Bed Management & Emergency Department teams in hospitals.
• Managing RHCD coordinators, speaking with all NWAS Commanders and Managers, and maintaining the duty ROCC log produced within the ROCC.
• Monitoring the crew handover process and responding immediately to any capacity issues or delays in transfer of care from NWAS to provider clinician.
• Serving as a key point of contact for NHS England, SCC’s, Public Health England, Department of Health, NWAS Managers and Commanders, NACC and other ambulance trusts.

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