Overview
ICT Services Manager – Solihull College & University Centre – B91, Solihull, West Midlands, B90 – £45,897/annum – Full time – NEW.
Responsibilities
- Bridge the gap between technical operations and business strategy.
- Ensure day‑to‑day IT systems, support infrastructure, and technology services are delivered efficiently, securely, and in alignment with organisational objectives.
- Support systems, people and processes to deliver a high‑quality digital experience for all college stakeholders.
- Contribute to the ongoing success of the College’s Digital Transformation Strategy.
- Manage a multi‑site service department.
- Plan and manage budgets.
- Oversee IT asset lifecycles.
- Manage relationships with external suppliers, ensuring value for money and optimal service delivery.
Qualifications
- Relevant university degree or equivalent professional qualification.
- Experience with service and change management.
- Desirable: ITIL, PRINCE2 or AGILE qualification.
- Demonstrated experience in managing multi‑site service departments and budget planning.
- Experience overseeing IT asset life cycles and supplier relationship management.
Equal Opportunities
The College is committed to fostering an inclusive and diverse community and welcomes applications from individuals across all sectors. We aim to reflect the diversity of our student population in our staff profile, ensuring that we provide the best possible experience and environment for our learners.
Additional Information
For the next stage in the process, you will be required to attend the College’s premises, unless exceptional circumstances apply.
Solihull College & University Centre is committed to ensuring a safe environment for all students and expects all staff to engage fully with this commitment.
Closing Date: Wednesday 22 July 2026
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