Description
As a Data Center Manager at Amazon, you will help operate the world’s largest cloud computing infrastructure — the foundation that powers everything from everyday cloud services to the most demanding Artificial Intelligence and Machine Learning workloads. As AWS continues to build and scale, our data centers increasingly host high-density AI/ML and accelerated computing alongside our established services, and you will lead the teams that keep this critical infrastructure running safely, reliably, and at pace. We encounter interesting, challenging and complex problems every day. Being a technical manager at Amazon means you can innovate to solve these issues and help drive Operational Excellence across every area of your role.
You will be a proven manager with experience leading teams of high performers. You will have the ability to refine and develop processes that optimize operational excellence in every area of your role, and to drive performance to match the pace at which we build and operate our data centers. As emerging technologies — such as high-density GPU and AI accelerator platforms, advanced power distribution, and liquid‑cooling systems — become an increasingly important part of how our data centers run, you will help your team adopt new methods and rise to meet evolving technical demands. You will ideally have previous experience in data centers or a similar technical environment, with a track record of developing strong relationships across both internal and external teams.
Key Job Responsibilities
- Owning and managing the complete lifecycle of data center infrastructure— including rack installation, break‑fix maintenance, and decommissioning— ensuring seamless end‑to‑end operational delivery.
- Leveraging Generative AI and emerging technologies to build in‑house tools, automate operational workflows, and drive continuous improvement across the team.
- Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance.
- Maintaining existing co‑located and in‑house Data Centers.
- Helping build and bring online new Data Centers.
- Constantly improving all our processes and procedures.
- Assisting & managing relationships with external vendors & contractors.
- Liaising with internal teams & management groups.
- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
- Assisting in implementing service methodologies including incident management, problem management, change management and capacity management.
Basic Qualifications
- Experience communicating complex business concepts in verbal and written form.
- Experience managing people and leading a team.
- Experience in crisis management and planning.
- Experience with budgeting, scheduling and cost reports.
Preferred Qualifications
- Experience in systems administration (Linux or Windows).
- Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred.
- Experience working in data centers or critical infrastructure.
- Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain).
- Experience in trust and safety compliance or risk.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Company – Amazon Data Services UK Limited
Job ID: A10469750
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