Senior Infrastructure Systems Engineer

Salary: £40,000 – 55,000 per year

Requirements

• We need strong experience with Microsoft Azure in a hybrid enterprise environment, including identity integration, networking, virtual machines, governance and migration of on-premises services.
• We need advanced knowledge of Microsoft 365, Entra ID and multi-site, multi-domain Active Directory environments.
• We need strong Windows Server administration experience.
• We need networking expertise, including TCP/IP, DHCP, DNS, VLANs and next-generation firewalls.
• We need experience supporting secure infrastructure environments and applying infrastructure security best practices.
• We need working knowledge of backup, disaster recovery and business continuity processes.
• We need experience with infrastructure monitoring, troubleshooting and incident response.
• We need strong scripting ability in at least one language, such as PowerShell, Python or Bash.
• We need the ability to create clear technical documentation, procedures and standards.
• We need effective verbal and written communication skills.
• We need strong problem-solving skills, with the ability to identify practical and creative solutions.
• We need high attention to detail, with the mindset to validate changes and check for expected outcomes.
• We need a strong aptitude for learning new technologies.
• We need Linux management experience in a corporate environment.
• It is desirable to have VMware vSphere administration experience.
• It is desirable to have enterprise storage administration experience, ideally including NetApp.
• It is desirable to have Microsoft Intune and endpoint management experience.
• It is desirable to have Veeam backup and replication experience.
• It is desirable to have MacOS management experience in a corporate environment.
• It is desirable to have experience with Atlassian tools, including Jira, Confluence and Bitbucket.
• It is desirable to have experience with CI/CD tools such as TeamCity, GitLab or Azure DevOps.
• It is desirable to have experience with infrastructure-as-code or automation tooling.
• It is desirable to have experience with Palo Alto, Fortinet or other next-generation firewall platforms.
• It is desirable to have experience contributing to ISO27001, security, change management or other formal IT governance processes.
• It is desirable to have experience working in a multi-site or international business environment.

Responsibilities

• We help deliver our data centre migration goals into Microsoft Azure.
• We take ownership of core infrastructure services, including Active Directory, Microsoft 365, Azure, LAN, firewalls, backup, virtualisation and storage.
• We strengthen infrastructure security and promote best practice across the environment as part of our ISO27001 readiness programme.
• We research, plan and implement infrastructure upgrades and replacement solutions, either independently or as part of a team.
• We administer VMware vSphere infrastructure and enterprise storage platforms.
• We respond to alerts from network and system monitoring tools to minimise downtime and service impact.
• We administer backup and disaster recovery systems, including testing, documentation and improvement of recovery processes.
• We create and maintain internal documentation, procedures, processes and technical standards.
• We handle escalated issues from the IT helpdesk relating to core infrastructure services.
• We support infrastructure requirements for development and operational tooling, including CI/CD platforms where required.
• We contribute to infrastructure planning, lifecycle management, security improvement and cloud adoption initiatives.
• We occasionally travel to other Hybrid Software sites as required to support infrastructure migrations and upgrades.

Technologies

• Active Directory
• Atlassian
• Azure
• Bash
• BitBucket
• CI/CD
• Cloud
• Confluence
• DevOps
• Firewall
• GitLab
• Support
• JIRA
• LAN
• Linux
• macOS
• Microsoft 365
• Microsoft Intune
• Network
• PowerShell
• Python
• Security
• TCP/IP
• Teamcity
• VMware
• Veeam
• Windows
• Office 365

More

We are Hybrid Software Helix, and we are seeking a Senior Infrastructure Systems Engineer to join our small internal IT department supporting our operating companies worldwide. The role reports directly to our Chief Information Officer and is based in Cambourne, Cambridgeshire on a hybrid basis with three office days per week. We offer a competitive salary based on experience and skills, a generous 9% non-contributory pension scheme, comprehensive private medical cover for you and your family, income protection and life assurance, flexible working hours and holiday plan, plus Perkbox and a peer recognition scheme. Our environment includes Windows Server, Active Directory, HP-based networking, next-generation firewalls, vSphere, Microsoft Azure, Atlassian tools, Veeam, Microsoft 365 and Intune, and we are focused on cloud adoption and ISO27001 readiness.

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