Reporting to the Infrastructure Tech Lead, as an Infrastructure Engineer, you will run & maintain the day-to-day operations and evolution of a medium-sized enterprise infrastructure environment. The role sits within a Platform Engineering Operations team responsible for a hybrid infrastructure estate spanning Azure cloud services, Microsoft enterprise platforms, and on-premise VMware environments. You will ensure the stability, availability, and security of the infrastructure, whilst contributing to longer-term infrastructure initiatives such as data centre migration and modernisation projects. The Infrastructure Engineer will also play a key role in the ongoing infrastructure improvement initiatives, helping to modernise the infrastructure estate while reducing operational overhead. Working closely with internal technology teams, the Engineer will ensure that infrastructure services continue to support critical applications, business operations, and long-term technology strategy.
Responsibilities
Manage Infrastructure Operations: day-to-day operational ownership for cloud and on-premise infrastructure; manage system performance, availability, and capacity across environments; diagnose and resolve infrastructure-related incidents and service requests; perform routine maintenance, patching, and upgrades.
Azure Cloud Management: provision, configure, and manage resources within Microsoft Azure; maintain Azure environments including virtual machines, networking, and storage; optimise cloud resources for cost, performance, and scalability; implement and maintain backup, disaster recovery, and high availability solutions.
Technical Project Delivery
Design, deploy, and deliver assigned projects, whether Infrastructure or Business initiatives. Coordinate across engineering, operations, vendors, and project management teams to manage dependencies, risks, issues, and technical requirements throughout the project lifecycle. Produce and maintain technical documentation, implementation plans, and handover processes into Production.
Identity & Access Management
Administer identity services using Microsoft Entra ID; manage authentication mechanisms including MFA, SSO, and conditional access policies; ensure secure identity lifecycle management (provisioning, deprovisioning, role assignments).
Microsoft 365 & Enterprise Applications Support
Manage Microsoft 365 services including Exchange Online; maintain enterprise applications integrated with identity platforms; assist with application access, configuration, and user support.
Security, Compliance & Recovery
Ensure infrastructure adheres to security best practices and organisational policies; support audits and compliance requirements across cloud and on-prem environments; implement and maintain security controls across identity, network, and systems; administer Business Continuity actions in the event of system recovery.
Infrastructure Provisioning & Automation
Deploy infrastructure using standardized processes and tools; contribute to automation of provisioning and configuration tasks; maintain documentation for infrastructure designs and procedures.
Collaboration & Continuous Improvement
Work with engineering, security, and application teams to deliver infrastructure solutions; contribute to service improvement initiatives and platform optimisation; stay current with Microsoft technologies and industry best practices.
Benefits
- Group bonus scheme
- Generous pension with a 10% pension gift from us when you contribute 4%
- 36 days holiday (with the option to buy and sell a further 5 days)
- Flexible benefits pot
- Your own funded health or dental plan
- Access to a wellbeing hub
- Shopping discounts
- Recognition awards
- Healthcare scheme
- Give as you earn 3 volunteering days
Work Location
We have a head office in Hampshire, but depending on your role, you’ll be able to enjoy our “smart working” approach. This means you can flex when and where you spend your time. For many of us this means day-to-day work can be handled remotely, but there will also be times when we need to come together in the office to collaborate, attend training sessions, induction, briefings and more.
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