Job Summary
A fantastic opportunity for a Groups and Events Executive to join our Cluster Commercial Office at InterContinental Edinburgh the George and Kimpton Charlotte Square Hotel on a Full-Time contract. Salary: £28,731.51 plus a 10% half-yearly bonus of annual base salary. Experience in groups, meetings & events (hotel or destination venues, sales administration) is required.
Benefits
- Being part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies – with global opportunities.
- Complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property.
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Apart from meals whilst on duty, we also provide every employee company sick pay and life insurance, Mental Health First Aiders on Duty, and access to Employee Assistance Programs.
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated) & Enhanced Family Leave (you can ask more details at the interview).
- Amazing discounts for our hotels and restaurants around the world, plus discounts from over 15,000 stores – all the way from retail to cinema.
- Bring your friends and take part in our generous ‘Refer a Friend’ programme.
Responsibilities
- Liaise with clients to ensure accurate details for each event & reservation are obtained.
- Consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face-to-face and telephone meetings.
- Establish client requirements and identify how the hotel can facilitate their needs.
- Respond to all M&E enquiries in line with company standard.
- Maximise sales, occupancy and revenue by up-selling equipment, F&B and relevant hotel facilities wherever possible.
- Accurately input all enquiries into the Sales and Catering system.
- Compile accurate function sheets, distribute weekly and discuss with Operations Team, updating as required.
- Actively work as part of a team to achieve the department objectives and budget.
- Consider prevention, recovery, and investigation of any complaints.
Legal Requirements
You must meet the legal requirements to work in the UK.
Equal Opportunity
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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