Customer Relationships Specialist (12-Month FTC)

Nationwide in Welwyn Garden City is seeking a Customer Relationships Manager (CRM) for a 12-month fixed-term, full-time role based at our Welwyn Garden City branch in Hertfordshire. You’ll develop rewarding customer relationships by supporting access to our products and services in-branch and via phone/video.

You’ll act as an SME, handle enquiries across channels, identify needs, explain products like Credit Cards, Personal Loans, General Insurance and Current Accounts, and support vulnerable

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