Hybrid IT Helpdesk Engineer – 1st Line Support & Azure AD

AWD online is seeking a First Line Support Engineer / IT Service Desk Technician to join a busy technology consultancy in London. You will handle 1st‑line support across desktops, laptops and mobile devices, resolving issues while delivering a sharp, friendly customer experience.

In a hybrid role with 3 days onsite and 2 days remote, you will support Azure AD and Active Directory, manage user accounts, and contribute to knowledge sharing and service improvements.

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