Environmental Case Officer
As an Environmental Case Officer, you will play a key role in tackling waste mismanagement in HMOs across Coventry. You will carry out inspections, investigate complaints, gather evidence, interview witnesses and alleged offenders, and take enforcement action where necessary to secure compliance with legislation.
You will work directly with landlords, tenants, residents and partner agencies to resolve issues such as fly‑tipping, accumulations of waste, vermin infestation, nuisance and anti‑social behaviour arising from poor waste management practices. The role combines investigation, enforcement, problem‑solving and education, giving you the opportunity to improve neighbourhoods while helping landlords and tenants understand and meet their responsibilities.
No two days are the same. You may be carrying out inspections, preparing legal evidence, attending court, supporting multi‑agency operations or providing advice to members of the public and elected members.
What we are looking for
We are looking for a proactive, motivated and resilient individual who enjoys solving problems and making a positive difference in local communities. You will be confident dealing with a wide range of people and able to communicate clearly, professionally and sensitively, both in person and in writing.
The successful candidate will have strong organisational and investigatory skills, be comfortable working independently and as part of a team, and be able to prioritise competing demands in a busy environment. We are particularly interested in people who can build positive working relationships, influence behaviour and take a practical approach to achieving compliance.
Qualifications and experience
- Experience in environmental health, housing, enforcement, community safety or a similar regulatory environment would be advantageous.
- Previous enforcement experience or transferable investigation, compliance or enforcement skills.
- Comfortable using IT systems and preparing accurate records and reports.
- GCSEs in English, Mathematics and a Science subject are essential.
- A degree and previous enforcement experience would be beneficial.
The role involves regular outdoor work in all weather conditions and engagement with members of the public, so we are seeking someone who is adaptable, professional and committed to delivering a high‑quality public service.
Employment and EEO
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the criteria below:
- Members of the Armed Forces and veterans
- People currently in care or have previously been in care
- Individuals who consider themselves disabled or have a long‑term health condition
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