Senior AI Engineering Manager – Customer Experience Platform

Fin is the #1 AI agent for customer service, building high-impact, scalable platforms with a strong hybrid culture. You will lead from the front, shaping significant work streams and mentoring senior engineers in a fast-paced, AI-focused environment.

You’ll partner with the Engineering Director on pillar strategy, drive cross-functional collaboration, and maintain high standards while moving at startup speed. This role demands exceptional leadership and technical judgment.

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