Introduction
As an Apprentice Parts Advisor with one of the UK’s leading DAF Truck dealerships, you’ll receive paid training, hands‑on experience and a Level2 qualification – with travel and accommodation to the DAF Academy covered. It is a great first step into customer service, with the potential to progress to a Level3 qualification.
About the Employer
Ford&Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK, employing over 800 staff while remaining a family‑run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), the company has a rich history and a commitment to excellence, making it an ideal place to launch a rewarding career in the heavy‑vehicle industry.
What You’ll Do
As an Apprentice Parts Sales Advisor, you’ll learn how to work in a fast‑paced parts department and develop key skills in:
- Safely storing and organising parts
- Receiving, checking, and handling stock deliveries
- Processing customer orders and payments
- Using computer systems to manage parts and orders
- Identifying, sourcing, and ordering parts for vehicles
- Assisting with customer enquiries and offering product advice when needed
- Monitoring and solving customer problems / enquiries
- Following key company procedures and working as part of a team
Training Outcome
After this apprenticeship you can expect:
- Potential for further study, with a progression route to a Level3 Customer Service Specialist qualification, for suitable graduates
- A potential full‑time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
- Future prospects that are endless for apprentices who develop a highly regarded set of skills
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Qualifications
- Essential – GCSE English, grade 4
- Essential – GCSE Maths, grade 4
Course Information
Course: Trade supplier (Level2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday–Friday, 8:00am– 4:30pm (one early finish per week)
Expected Duration: 1Year3Months
Training Provider: SKILLNET LIMITED
#J-18808-Ljbffr…