CCaaS & AI Experience Consultant

Company: Dormont Manufacturing Co
Apply for the CCaaS & AI Experience Consultant
Location: London
Job Description:

Accenture is seeking a Customer Experience & Contact Platform Consultant to join our Service team in London, Manchester or Edinburgh. You will work in a multi-disciplinary setting, delivering CCaaS and AI-focused transformations for leading clients, shaping customer journeys and service platforms.

You will contribute hands-on design and build across major CCaaS platforms, integrate with AI services, collaborate with global teams, and stay ahead of trends in GenAI and experience design to

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Posted: July 13th, 2026