Senior Block Manager

Responsibilities

• Manage a portfolio of residential developments (leasehold blocks or estates), ensuring high maintenance standards.
• Prepare, monitor, and reconcile service charge budgets in accordance with lease requirements.
• Coordinate routine and emergency maintenance, repairs, and major works with contractors and surveyors.
• Conduct regular site inspections to ensure properties are clean, safe, and well-maintained.
• Ensure compliance with health and safety regulations and fire risk assessment requirements.
• Act as the first point of contact for leaseholders, resolving queries and complaints promptly and professionally.
• Attend and chair residents’ meetings, AGMs, and liaise with Residents’ Management Companies (RMCs).
• Source and manage third-party contractors and suppliers for services such as cleaning, landscaping, and security.
• Prepare reports on financials, maintenance, and compliance for directors and clients.

Qualifications

• Previous experience in block management or residential property management (essential).
• Strong understanding of leasehold property management and landlord/tenant legislation.
• Excellent communication and interpersonal skills.
• Organized and able to manage multiple sites and priorities.
• Strong IT skills, especially in property management software (e.g., Qube, Propman, or similar).
• IRPM qualification (preferred or willing to work towards).
• Full UK driving licence and vehicle (required for site visits).
• Willingness to travel to sites in Rochester, Norwich, Swindon, and Coventry.
• RICS accreditation is an advantage but not essential.

Benefits

• Salary: Circa £50,000-£60,000 per annum, depending on experience.
• Hours: 9 am to 6 pm (out-of-hours one in 6/8 weeks).
• Pension scheme.
• 23 days annual leave (increasing by 1 day per year of service up to a maximum of 25 days).
• All statutory bank holidays plus an additional paid day off on your birthday.
• Professional development opportunities.
• Free eye test voucher and eye test cost reimbursement.

#J-18808-Ljbffr…