Contract & Technical Officer

Contract & Technical Officer needed in Sittingbourne Paying £13.53 per hr ref OR107630

Full time hours on a temporary basis

Key Responsibilities

• Provide technical and administrative support for waste and recycling, street cleansing, leisure centre, and public convenience contracts.
• Update and manage waste and street cleansing cases through the customer service management system.
• Compile performance data, analyse trends, and identify service issues requiring attention.
• Support contract management activities, including tracking defaults, rectifications, and service improvements.
• Process and close completed fly-tipping investigations and associated records.
• Liaise with customers by telephone and correspondence, providing updates on service requests and enquiries.
• Prepare and issue customer correspondence as required.
• Allocate daily work activities to Contract Monitoring Officers.
• Maintain waste and recycling sack distribution records.
• Assist with street cleansing inspections and monitoring activities.
• Create, maintain, and update spreadsheets, databases, and performance reports.
• Maintain environmental hotspot lists and relevant records.
• Support the organisation of deep cleansing programmes, community litter-picking events, and recycling promotion campaigns.
• Take accurate minutes at contract meetings and other operational meetings.
• Populate GIS systems and produce maps to support operational activities.
• Assist in delivering projects and objectives set within departmental service plans.
• Support business transformation initiatives, audit recommendations, and the implementation of new procedures and working practices.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

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