Q-EHS Manager

Role Outline

Provide leadership for the Quality and Environmental Health & Safety (EHS) Functions at the Norwich Site. Manage Q‑EHS Engineers daily and provide indirect leadership and functional ownership across all employees, including manufacturing, service, and engineering.

Primary Responsibilities

• Develop, deploy, and enforce policies and procedures related to Quality and EHS, ensuring compliance with local regulations and corporate policies.
• Own and manage the integrated management system for site accreditations including ISO 9001, ISO 14001, and ISO 45001.
• Accountable for external customer quality, measured as DPPM (Defective Parts Per Million) for all manufactured products, and use the FBS Toolset to drive improvements.
• Investigate, resolve, and close all Non‑Conformances (NCRs), including root‑cause analysis and countermeasure implementation.
• Train and facilitate team members to follow defined processes and maintain ongoing adherence.
• Conduct performance management, including appraisals, monthly 1‑on‑1s, disciplinary investigations, and hearings.
• Develop the team through coaching, mentoring, external training, and career band status recommendations.
• Use the Daily Management process to monitor team performance and drive improvement.

Additional Information

• Spend time attending required meetings, 1‑on‑1s, and appraisals as part of the management role.
• Lead continuous improvement events such as Kaizens and other improvement initiatives communicated by management.
• Lead Daily Management meetings to report results, problem‑solve, and manage business expectations.
• Develop own and team FBS knowledge to implement improvements in assigned areas.

Management Role

• Provide immediate supervision to Q‑EHS Engineers/Technicians.
• Act as an influential leader for the Q‑EHS function on site without direct authority over all staff.
• Resolve team conflicts using company procedures and personal judgement.
• Coach subordinate managers to ensure consistent communication across the site team.

Position Scope

• Receive work assignments subject to control and review.
• Direct subordinates to complete tasks following guidelines, procedures, and policies.
• Hold others accountable for deliverables relevant to KPIs.
• Interact daily with subordinates, peer groups, site management, HR teams for recruitment, and global teams for critical issue escalation.

Interaction

• Daily interaction with subordinates and peer groups.
• Exchange and present factual information.
• Frequent interaction with site management, HR teams, and worldwide teams.

Core Competencies

• Timely decision making and sense of urgency.
• NEBOSH qualification.
• Sound judgement in difficult situations.
• Team communication.
• Build followership and engagement.
• Excellent PC literacy including Microsoft Office.
• Experience with lean production.
• Bridge communications between teams of varying technical levels.

Benefits

Eligible for bonus as part of the total compensation package.

Equality, Diversity, and Inclusion

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by law. Reasonable accommodations will be provided for applicants with disabilities.

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