Senior Operational Manager
The closing date is 20 July 2026
PLEASE NOTE – INTERVIEWS SCHEDULED FOR 21ST JULY
An exciting opportunity has arisen for a twelve-months fixed term post!
8b Senior Operational Manager within our CAMHS services
This is a fantastic chance to develop your leadership skills, broaden your operational experience, and contribute to the continued delivery of high-quality care. The successful candidate will be supported throughout the secondment by the Deputy Director and Director within the division.
We are seeking an experienced 8a leader/ manager with ideally experience of leading within Camhs services. The individual must be a motivated, compassionate, and resilient leader who can provide clear direction, inspire the team, and maintain a strong focus on patient safety, staff wellbeing, and service efficiency.
Key attributes we’re looking for:
- Proven leadership and operational management experience
- Strong understanding of clinical governance and operational delivery
- Excellent communication and interpersonal skills
- Ability to lead and manage through complex change and support staff development
- Commitment to upholding the Trust’s values and standards
If you are ready to take on a new challenge and further develop your leadership and management journey, we encourage you to apply.
Interviews Likely to be held W/C 27th July
Main duties of the job
- Strategic Service Development:
- Contribute to communicating the overall strategic vision and key objectives for the Division with staff, new partners, stakeholders and other interested parties.
- Establish a variety of methods for engaging with staff, patients / carers, Commissioners, new partners and other stakeholders to identify service development opportunities and prioritise those that can be realised and make a significant impact on safe and effective care.
- Ensure that service development / redesign initiatives are undertaken through co-production with patients / service users and carers to ensure services are relevant to the populations we serve.
- Service Delivery:
- Establish robust monitoring and performance management arrangements throughout the service portfolio to ensure that contracted activity; financial targets; mandatory and other KPIs are successfully delivered.
- Hold services to account and undertake prompt remedial actions for under-performing areas
- Business Planning & Contracting:
- Responsible for supporting the Divisional Director and Deputy Director in the development of the Divisional Business Plan and the local implementation.
- People / Personal Leadership:
- To be responsible for the delivery of performance targets, quality and efficiency improvements, ensuring that all audits and surveys are actioned and improvements evidenced.
- Provide effective, visible and proactive leadership for staff across professional boundaries and be a role model for the Trusts values and behaviours.
- Communicate an effective and inspiring vision of the future of services in your portfolio and how this links to the Trusts direction of travel.
- Involve staff and demonstrate that their contributions and ideas are valued and important for delivering outcomes and continuous improvements to the service. Encouraged the ethos of clinically ownership amongst staff to drive change.
About us
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
- Adult and older adult mental health services
- Specialist learning disability services
- CAMHS
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.
Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
Person Specification
- Proven leadership and operational management experience within NHS
- Strong understanding of clinical governance and operational delivery
- Excellent communication and interpersonal skills
- Ability to lead and manage through complex change and support staff development
- Commitment to upholding the Trust’s values and standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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