• Lead or support the structured evaluation of four shortlisted PAS vendors, developing and managing a scoring and assessment framework covering functionality, configuration, integration capability, vendor support, and commercial fit• Facilitate vendor workshops and demonstrations, engaging both internal stakeholders and external providers to reach a well-evidenced selection decision• Produce clear recommendation and decision documentation to support senior sign-off• Support contract and commercial negotiations with the chosen vendor and establish the implementation governance structure, milestone plan, and working cadence between the MGA and vendor teams• Define and document configuration requirements, working with the vendor to translate the MGA’s underwriting products and appetite into system design• Drive product and screen builds, ensuring submission, quote, and bind workflows reflect real-world Lloyd’s market underwriting requirements• Manage change, issues, and risks throughout the build phase, maintaining transparency with senior stakeholders and protecting the go-live timeline• Design and execute a structured User Acceptance Testing programme covering the full policy lifecycle: submission, quote, bind, endorsement, payment, and claims• Manage defect tracking, resolution, and formal sign-off with the vendor• Support operational readiness, training, and hypercare through the first weeks of live underwriting
Requirements
- Experience working within or alongside Lloyd’s MGAs, managing agents, or syndicates
- Proven involvement in a Policy Administration System implementation — in a consulting, business analysis, project management, or senior operations capacity
- Strong working knowledge of the end-to-end London Market insurance lifecycle: submission, quote, bind, endorsement, payment, and claims
- Ability to work directly with technology vendors and translate business requirements into system configuration decisions
- Confident and credible stakeholder management — comfortable operating with MGA leadership and vendor delivery teams simultaneously
- Structured, delivery-focused, and able to manage competing priorities under a time-critical programme
- **Desirable**
- Familiarity with Lloyd’s market infrastructure and delegated authority frameworks
- Experience designing and executing UAT programmes in an insurance technology context
- Prior exposure to PAS platforms relevant to the Lloyd’s or specialty insurance market (e.g. Xuber, Majesco, Applied, Socotra, or similar)
- Business analysis or PMO experience within an insurance technology programme
ATS Optimization KeywordsBelow are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
- Policy Administration System implementation
- User Acceptance Testing
- defect tracking
- system configuration
- change management
- risk management
- project management
- business analysis
- operational readiness
- milestone planning
Soft Skills
- stakeholder management
- delivery-focused
- communication
- negotiation
- organizational skills
- problem-solving
- collaboration
- transparency
- credibility
- prioritization
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