Project and Service Manager – £40,000-£50,000 – Heathrow Airport
Location: LondonIndustry: ITSalary: £40,000 – £50,000 per annum + Flexible BenefitsPosted: 06/03/2015
Overview
Our client is looking to employ a new Project and Service Manager to join their company. You will manage the delivery of projects ensuring they conform to the company’s as‑sold margin, timescale and quality standards. You must have strong client‑facing skills as you will be creating and developing trusting relationships with important customers and stakeholders. You will be the single point of contact for SLA management for all service related issues.
Responsibilities
- Manage the delivery of projects ensuring adherence to margin, timescale, and quality standards.
- Act as the single point of contact for SLA management for all service related issues.
- Maintain relationships with key stakeholders and clients.
Qualifications and Experience
- Experience of managing systems development/integration projects, ideally involving business‑critical real‑time/on‑line systems.
- Successful track record in managing multiple IT projects using formal project management methods (e.g. Prince II, MSP) with full delivery and financial responsibility.
- Strong experience in developing and maintaining relationships with key stakeholders.
- Ability to present technical, operational, and commercial information in a coherent, professional manner to customers at all levels.
- Proven experience in day‑to‑day management of SLA’s, OLA’s and underpinning contracts.
- Airline industry experience is desirable.
- Good understanding of software systems and development lifecycles is desirable.
- Proven experience in an IT operational role is desirable.
Benefits
The role is based in Heathrow and the client offers up to £50,000. The company provides a unique and flexible benefits scheme that allows you to purchase additional benefits in addition to the basic UK package.
How to Apply
If you are a Project and Service Manager and are interested in a new role, please send your CV for consideration.
Non‑Discrimination Statement
Applicants from all ages and backgrounds will be considered.
Recruiter Contact
Amy HaugheyPhone: 0161 905 1632Email: amy.haughey@ascentpeople.co.uk
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