Warehouse Shift Manager – Tottenham

Responsibilities

• Open or close the building at the beginning or end of shift
• Manage and coordinate warehouse staff during assigned shifts
• Ensure efficient picking, stacking, lines and loading of products
• Monitor daily operations to meet productivity and performance targets
• Enforce health, safe and legal regulations and company policies
• Manage shift schedules, attendance, and staff performance
• Train, coach, and develop team members
• Resolve operational issues and escalating where necessary
• Coordinate with other departments such as Telesales, Sale Accounts, and Buying Team
• Ensure proper use and maintenance of warehouse equipment
• Route planning and load plans considering vehicles off road
• Maintain order accuracy and availability fulfilment %
• Achieve pick rate performance per shift
• Ensure on‑time delivery
• Maintain health & safety compliance
• Manage staff turnover and engagement
• Ensure training compliance
• Shift‑based schedule (Morning, late, or Saturday shifts when required)

Qualifications

• Proven experience in warehouse operations or logistics (typically 2+ years)
• Previous supervisory or team leadership experience
• Strong leadership and people management skills
• Good understanding of warehouse management systems (WMS)
• Excellent problem‑solving and decision‑making abilities
• Strong organisational and time management skills
• Knowledge of health and safety regulations
• Ability to work flexible shifts (including early/late & Saturdays if required)

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We are proud that Booker is a Disability Confident employer and we’re committed to providing a fully inclusive and accessible recruitment process.

Applicants must be over 18 if the role requires working before 6:15am or after 9:45pm, or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

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