• Lead the operation with health & safety as a top priority, ensuring full compliance with legal, company, and Currys standards• Build strong relationships with GXO and Currys stakeholders, ensuring service levels and contractual expectations are met• Embed a proactive safety culture, holding managers accountable and driving continuous improvement in safe systems of work• Lead, coach, and develop the operational management team to deliver strong performance across service, productivity, and cost• Drive operational planning and control to ensure consistent delivery in a fast‑paced retail environment• Use data and insight to identify risks, trends, and opportunities, implementing improvement plans that enhance safety and performance
Requirements
- Proven experience in an Operations Manager role within a retail, distribution, or similarly complex operational environment
- A strong track record of health & safety leadership , with the confidence to challenge, influence, and lead by example
- Experience managing and developing managers, building engaged and accountable teams
- Solid operational and commercial understanding, balancing safety, service, cost, and people priorities
- Confident communication and stakeholder management skills at a senior level
- Resilience, decisiveness, and the ability to perform under pressure in a high‑volume environment.
ATS Optimization KeywordsBelow are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
- operations management
- health & safety leadership
- operational planning
- data analysis
- risk management
- continuous improvement
- performance management
- cost management
- service delivery
Soft Skills
- communication
- stakeholder management
- team development
- resilience
- decisiveness
- influence
- coaching
- relationship building
- accountability
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