AI-Driven IT Helpdesk Analyst (6-Month Contract)

Macfarlane Group UK Ltd in Coventry is seeking a customer-focused IT Helpdesk Analyst for a temporary contract of approximately six months. You will join the in-house IT team delivering first and second line support across the UK, working in a modern Microsoft 365 environment and using AI-assisted tools.

The role covers incident ownership, remote and on-site support as needed, and collaboration with colleagues on upgrades, projects and knowledge base creation.

#J-18808-Ljbffr…