Transport Administrator

Responsibilities

• Provide administrative support to depot operations as required.
• Coordinate incoming and outbound calls from customers and colleagues.
• Respond to internal and external emails and booking requests.
• Update the in‑house computer database and operating system.
• Process orders from booking requests through to job confirmation.
• Liaise with transport and managers to agree schedule dates for bookings.
• Provide general administrative support on a wide range of tasks.
• Ensure all training requirements are up to date.
• Complete daily worksheets, including hours for driving and other duties.
• Check drivers’ hours against verilocation and confirm on Xeres.
• Create work tickets and consignment notes in Xeres/PDA.
• Follow ticket confirmation process on Xeres and ensure data in vehicle performance reports is accurate.
• Maintain the skills chart.

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail.
• Proactive and positive self‑starter.
• Computer literate.
• Results orientated and able to deliver to deadlines.
• Excellent team‑working skills.
• Ability to work under pressure in a busy environment.
• Experience within a similar sector desirable (not essential).

Benefits

• Annual bonus scheme for all employees.
• Long service award.
• Employee recognition schemes (e.g., Employee of the Month, Shining Star of the Year).
• Employee referral bonus scheme.
• Attractive pension plan.
• Share options – buy into the family future.
• Company perks for retail outlet discounts and more.
• Further development opportunities through in‑house, external training and apprenticeship schemes.
• Company health‑care cash plan – dental, opticians, physio, online GP, etc.
• 33 days holiday inclusive of public bank holidays.
• Holiday buy‑and‑sell scheme.

Equal Opportunities

CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.

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