Logistics Coordinator – European Groupage

Job Title

Logistics Coordinator – European Groupage

Department

Operations

Job Purpose

To ensure that all Operational targets in relation to Service, Quality and Productivity are always met.

General Responsibilities

• Ensuring customer orders are entered accurately in the system.
• End to end responsibility to ship and deliver to customer requirements.
• Where necessary selecting approved suppliers whilst considering cost and commercial viability.
• Producing sales and purchase invoices in a timely manner.
• Uploading of Documentation so fully visible in AXIS to all Key Stakeholders within the Supply Chain.
• Accurately Recording Collection Times & Customs Clearance in FLOW to support Customer & Internal AXIS Reports / KPIs.
• Maintain excellent lines of Communication with both Customers and Internal Stakeholders, ensuring they are fully updated with any delays that may impact the customer requested delivery date.

Additional Responsibilities

The above duties are not an exhaustive list. The jobholder may be required to undertake additional duties as the needs of the business dictate.

Key Contacts

• Internal staff (Globally)
• Suppliers
• Customers
• Hauliers

Performance Indicators

• Milestones achieved on time.
• Sales invoices made actual up to 5 working days following arrival.
• Accurate accruals and charging to reduce additional costs (Over / Under).
• All Other Objectives as agreed.

Competencies for the Role: Essential – Technical Skills

• Freight Forwarding Experience

Competencies for the Role: Essential – Personal Skills

• Excellent planning and organisational skills.
• Excellent communication skills.
• Self-motivated and able to work without supervision.
• Experienced team player.
• Available to work under pressure.
• Enthusiastic and driven to achieve targets and objectives.
• Excellent customer service skills.
• Be able to forward plan and think outside the box.

Competencies for the Role: Essential – Language Skills

Excellent verbal & written English.

Competencies for the Role: Desirable – Language

• French
• Italian
• Spanish
• German

Competencies for the Role: Essential – Computer Skills

• Good computer skills including Microsoft Excel, Outlook and Word.

Competencies for the Role: Desirable – Computer Skills

• Knowledge of AXIS.
• Knowledge of FLOW.

Competencies for the Role: Essential – Education / Qualifications

• Minimum of 5 GCSE’s or equivalent including Maths & English.

Competencies for the Role: Essential – Professional Experience / Skills

• 1-2 years’ Experience in Freight Forwarding.

Competencies for the Role: Desirable – Professional Experience / Skills

• Import Experience.

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