Facilities Engineering / Technical Manager

Facilities Engineering / Technical Manager – Client Direct / In-house – Data Centre – Slough – £60,000 per annum

Are you looking for a role Client side / In-house?

Are you looking to come off Shift?

Are you looking for a role in Slough and have Data Centre experience?

Fantastic opportunity to work as part of the In‑house maintenance team for an established Data Centre provider. CBW is recruiting for a Facilities Engineering / Technical Manager to be based on a critical data centre in Slough. The successful candidate will be electrically qualified with a proven track record in critical environments (ideally a Data Centre).

Hours of work

Monday to Friday – 08:00am to 17:00pm. Flexible approach to working hours (out of hours work).

Key duties & Responsibilities

• Manage day‑to‑day operation including repair and maintenance, security, change control process, procurement, accounting and budgeting related issues
• Manage subcontractors and provide a 12‑month planner of contractor site visits/PPMs
• Manage/execute Data Centre expansion, modification, maintenance or new customer move‑in projects
• Preparation of maintenance contract & tender documents
• Supervise and liaise with external vendors in respect of regular communications and ad‑hoc work and respond to issues that arise
• Manage specifications, problems, issues, performance and administration
• Prepare management reports, PowerPoint presentations, SOP/EOP, critical activities planning such as power‑down & pull‑the‑plug test, emergency / disaster recovery plans / business continuity plans, Data Centre customer reports
• Act as incident manager to manage all incidents and prepare incident reports
• Engage with internal stakeholders to gain feedback on customer enquiries
• Intervene, analyse, manage and resolve business conflicts between the company and vendors/suppliers
• Implement safety system procedures and performance measurement like scorecards to ensure quality and reliability of services meeting client requirements
• Provide superior customer service to clients through all facility functions
• Routinely inspect all areas to ensure performance measures are maintained and proactively self‑report problems of facilities
• Track and update the financial budget
• Liaise with MEP, IDC, security and office manager and produce datacentre operation report on a weekly basis
• Responsible for Data Centre facility management operations
• Establish engineering and operation procedures and roll out for site staff
• Ensure compliance with all local statutory regulations
• Manage all vendors to carry out maintenance for all installations during weekend and review maintenance reports
• Provide solutions for technical issues
• Participate in disaster recovery plan per the client’s requirement
• Manage and monitor the Data Centre Infrastructure Management System and all sub‑systems including but not limited to BMS, PMS, SMS. Update technical drawings regularly, inventory list, asset list
• Audit FM shift handover/performance/work/procedure monthly and CMI own the right to audit internally

Requirements

• City & Guilds Level 2 & 3 and AM2 or equivalent
• City & Guilds 18th Edition IEE Regulations
• Proven track record of handling Uptime Certification (must)
• HV & LV Authorised Person (highly desirable / not essential)
• Experience in facilities operation in Data Centre, telecommunications industry
• Able to coordinate with utility company and deal with high voltage
• Knowledge of critical facilities including chiller, CRAC, UPS, STS
• Strong leadership, people and communication skills
• Strong PC literacy and proven ability to manage daily activities using various systems including MS Excel and PowerPoint

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