Growth-Focused CRM Manager: Lifecycle & Retention

Vero HR is seeking a CRM Manager to own retention, lifecycle marketing and CLV within a fast-growing DTC health and wellness business. You will lead end-to-end CRM across email and SMS, partnering with growth and product teams to drive revenue through data-driven campaigns and optimized customer journeys.

The role is hybrid, based in Central London, with opportunities to shape subscription strategies, build automated flows, and influence long-term profitability.

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